ACCESS Health works to improve healthcare delivery systems in low, middle, and high income countries. Their studies highlight the importance of integration of healthcare services from the home and community with specialized clinics and hospitals. They believe that efficient healthcare delivery systems can improve the quality and reduce the cost of healthcare. In resource limited settings, they focus on providing community and primary care to rural and urban populations. In high income countries, they work on improving the quality and lowering the cost of elder and chronic care.

ACCESS Health works to improve the quality of healthcare services, both in processes and outcomes. Their initial focus in India is on improving outcomes of neonatal care. They work with neonatal intensive care units to improve specific processes and to establish norms for measuring and monitoring outcomes. They support efforts to improve the collection and use of data. They guide practitioners to learn from each other. They foster quality improvement in collaborations with national and regional governments.