The National Training And Employment Service (Sence) Seeks To Acquire A Help Desk Service, Which Must Have Support And Record The Entry Of Incidents And Requirements Of The It Needs Of Sence Officials, In Accordance With Defined Slas. . This Service Must Include The Registration Of Requests, As Well As The Attention Of Incidents, The Creation And Exploitation Of Various Reports And Reports For The Monitoring Of Internal Activities. In Addition, It Must Include Training For It Specialists, As Well As Support In Maintaining The Platform With Its Respective Software Updates. (EXPIRED)

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