Continuous Improvement Service And Control Of Applications In The Corporate Databases Managed By The Technology And Communication Area Of ​​The University Of Barcelona. The Scope Of The Service Contemplates: - Contribution Of A Tool That Allows The Analysis Of The Behavior Of Applications From The Perspective Of The Database. - Make A Daily Review Of The Performance Of The Productive Environments Of The Databases From The Point Of View Of The Applications That Access It. - Issue A Monthly Report. - Have The Maximum Speed Of Response To Guarantee The Availability And Security Of The Databases Carrying Out All The Necessary Preventive And Reactive Tasks. - Landing And Transition From Service. - Return Of The Service. - Hours Bag: The Service Must Include A 700 -Hour Bag Of Expert Technician. All Of These Benefits Are Developed In The Technical Prescriptions Fold (From Now On Ppt). The Tasks Carried Out By The Contractor On The Platforms And Applications Of The University Included In This Contract, Will Have A Month Of Guarantee To Ensure That The Possible Incidents Generated By The Intervention Do Not Charge Costs At The Ub.

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